Partners - Practice Managers - Lawyers - Counsel

This is the second of three courses from the masterclass on "Modernizing your legal practice"

Empower your legal practice with solid, actionable tips

Even without realizing it, project management is an essential daily activity for lawyers. In this course, learn new tactics for tracking and reporting, organizing documentation and information, planning meetings, and more. This thorough approach to tasks that might otherwise come naturally, will help you discover processes you have taken for granted until now and create opportunities for innovation. Use these modules and exercises to develop new processes for your practice and provide new insights to your customers. The project management principles covered in this online course will make implementing your new, innovative, service delivery seamless and keep you on track to providing an excellent client experience.

  • Learn the importance of a project charter to set the foundation for an effective project plan.

  • Complete a stakeholder analysis to better understand what represents value for those involved in the matter.

  • Work on a RACI matrix to understand how to assign roles and responsibilities on a project.

  • Complete exercises to build on the project chosen for your charter.

  • Learn to target specific processes within your practice for improved and increased efficiency.

  • Create a process map to help visualize how work is done.

  • Understand the difference between project management and program management.

  • Explore methods of managing and innovating program operations.

  • Discuss program governance and review the practical application of course lessons.

Watch Intro Video

Glance into the details

with innovation expert, Lucy Bassli


  1. 1
    • Module 1 aims

    • Charter and situation analysis

    • Introduction to the exercises

    • Project charter

    • Stakeholder analysis

    • RACI

  2. 2
    • Module 2 aims

    • Addressing specific processes in your practice

    • Map your own processes

  3. 3
    • Module 3 aims

    • Lead ongoing programs

    • Program governance example

  4. 4
    • Module 4 aims

    • Apply what you learnt to your daily work

    • Practical application example

Meet the expert ...

Attorney, author of The Simple Guide to Legal Innovation and a former Assistant General Counsel of Legal Operations and Contracting at Microsoft

Lucy Bassli

During her 13 years with Microsoft, Lucy redefined how legal work is done and created one of the first managed service engagements with a law firm. She was tapped to teach the Legal Operations course for Suffolk University Law School’s Legal Innovation & Technology Certificate Program. Lucy has a partnership with Dentons, the world’s largest law firm, to deliver operations consulting to corporate legal departments. Lucy is a highly sought-after legal industry expert who works with corporate legal departments and law firms on legal service delivery, automation, smart risk-taking and alternative resourcing models. She educates and consults with lawyers to take best practices in the legal industry to a new level. Lucy is also a strategy advisor for LawGeex, an AI legal start-up that automates contract review services.