PERSONALIZING INNOVATION AND CREATING VALUE FOR CLIENTS
10 Modules | 30 Minutes | $149
Partners - Practice Managers - Lawyers - Counsel
This is the first of three courses from the masterclass on "Modernizing your legal practice"
The current era of large-scale innovation in law is unlike anything we have experienced so far, but what it means for you in a practical context might not be straightforward. Innovation has many faces, and it is ultimately up to you to decide how to translate it to turn your ideas into actions that propel your legal practice forward. Learn multiple ways to you can inspire legal innovation and explore new avenues of value and service to find what feels like a perfect match between how you want to do business and what will delight your clients. Develop new processes with innovative solutions in mind through easily digestible modules, downloadable exercises, and additional resources.
Discover what legal innovation means for forward thinking practices and professionals.
Learn how to personalize what innovative legal services mean to you so that you can deliver great work and value to your clients.
Understand how to use data to find insights about client expectations and show value.
Explore processes such as workflow, metrics, and automation to better understand where you can inject innovation into your service delivery.
Discuss the concept of problem-solving as a service by adopting a new mindset.
Adjust service offerings in the name of great client service using the legal innovation perspective you developed.
with innovation expert, Lucy Bassli
Module 1 aims
What is innovation and what does it mean to you?
What excites you?
Module 2 aims
Workflow, metrics, automation in the context of added value
Value for clients and service offerings
Graphic – Stratification of Work
Module 3 aims
Delivering holistic solutions to client problems
Customise your firm's and your personal growth journey and strengthen the skills that can serve you most in your professional work.