Partners - Practice Managers - Lawyers - Counsel

This is the first of three courses from the masterclass on "Modernizing your legal practice"

Propel your law firm forward

The current era of large-scale innovation in law is unlike anything we have experienced so far, but what it means for you in a practical context might not be straightforward. Innovation has many faces, and it is ultimately up to you to decide how to translate it to turn your ideas into actions that propel your legal practice forward. Learn multiple ways to you can inspire legal innovation and explore new avenues of value and service to find what feels like a perfect match between how you want to do business and what will delight your clients. Develop new processes with innovative solutions in mind through easily digestible modules, downloadable exercises, and additional resources.

  • Discover what legal innovation means for forward thinking practices and professionals.

  • Learn how to personalize what innovative legal services mean to you so that you can deliver great work and value to your clients.

  • Understand how to use data to find insights about client expectations and show value.

  • Explore processes such as workflow, metrics, and automation to better understand where you can inject innovation into your service delivery.

  • Discuss the concept of problem-solving as a service by adopting a new mindset.

  • Adjust service offerings in the name of great client service using the legal innovation perspective you developed.

Watch Intro Video

Glance into the details

with innovation expert, Lucy Bassli


  1. 1
    • Module 1 aims

    • What is innovation and what does it mean to you?

    • What excites you?

  2. 2
    • Module 2 aims

    • Workflow, metrics, automation in the context of added value

    • Value for clients and service offerings

    • Graphic – Stratification of Work

  3. 3
    • Module 3 aims

    • Delivering holistic solutions to client problems

    • Holistic solutions

Meet the expert ...

Attorney, author of The Simple Guide to Legal Innovation and a former Assistant General Counsel of Legal Operations and Contracting at Microsoft

Lucy Bassli

During her 13 years with Microsoft, Lucy redefined how legal work is done and created one of the first managed service engagements with a law firm. She was tapped to teach the Legal Operations course for Suffolk University Law School’s Legal Innovation & Technology Certificate Program. Lucy has a partnership with Dentons, the world’s largest law firm, to deliver operations consulting to corporate legal departments. Lucy is a highly sought-after legal industry expert who works with corporate legal departments and law firms on legal service delivery, automation, smart risk-taking and alternative resourcing models. She educates and consults with lawyers to take best practices in the legal industry to a new level. Lucy is also a strategy advisor for LawGeex, an AI legal start-up that automates contract review services.