Negotiation mantras for professionals

Employers - Employees - Entrepreneurs - Suppliers - Customers - 

Contractors - Sales professionals - Agents - Consultants

The 10 mantras in this course are from the black-book of expert negotiators. Staying on track to achieving "win-win" outcomes requires mental strength as you traverse the substantial phases of negotiation. Learn how to avoid irreversible mistakes and always maintain your professionalism in business negotiations. When you master the art of negotiation, you will never forget what you came for and at what cost it is considered a win!

Sharpen your negotiation skills

The reality is, we are all negotiators. We negotiate our career progress, our work conditions, fees or salaries, contracts, outcomes on behalf of our employers and clients or things as simple as what we should order for dinner. The potential scenarios are endless, to maximize the results and outcomes that are desired, learn the expert’s rules and principles to follow during

  • Be the professional the other party wants to engage with long-term by expertly driving negotiations in a respectful manner

  • Land as close as possible to your target deal by gliding over distractions and holding firm to the fundamental negotiation principles

  • Make the negotiation process feel like a cooperative journey by ensuring that the other party feels your desire to achieve their win too

  • Until you reach a conclusion to the negotiation, navigate every step with a careful eye to the possible pitfalls of actions and avoid critical mistakes that risk your side of the win or indeed the overall relationship

Modules for successful negotiation - mantras

Learn the art of negotiation

  1. 1
    • Determine whether or not you are in a negotiation based on 4 criteria

  2. 2
    • Negotiation is not a right

    • Nothing is agreed until everything is agreed

    • Conditions start large, concessions start small

    • No one values a gift for long

    • Today's free gift becomes tomorrow's starting point

  3. 3
    • Rapport is key

    • Be cooperative 100% of the time

    • Be pragmatic

    • Perceptions are more important than the facts

  4. 4
    • Final thoughts on negotiation mantras

"If you put Alan in a tank with a Great White shark, it wouldn’t last two minutes in the negotiation"


"I come from a hostage negotiation background and having worked with Alan in multiple instances I can confidently say that the principles he’s teaching for professionals are principles I applied when lives were at stake."

KT, GM Police Hostage and Kidnap Negotiator

“Lessons learnt from a Master: don’t negotiate unless you need to. Listen intently and make value-based decisions”

BB, Microsoft

“These skills from business and diplomatic negotiations, can be used in real-life and make a real difference in day-to-day conflict resolution”

SH, Santander

Meet the expert ...

Master Negotiator, Managing Director

Alan McCarthy

Alan McCarthy founded the Resource Development Centre in 1987 and began training, developing and consulting in sales-related subjects: Relationship Selling; Negotiating; Target Account Management; and Sales Team Direction. For the past 15 years, Alan has focused on training, developing and coaching experienced sales teams and their executives. He has conducted over 530 assignments in 30 countries plus 20 of the American states. Alan excels in his chosen field and continues to deliver successful programmes to a wide variety of clients including Microsoft, Oracle, BT and Siemens plus a large number of smaller organisations spanning a variety of industries. Clients have also used The RDC’s techniques outside the business environment altogether – in such areas as international diplomatic services. Alan has a refreshingly realistic style of delivery and his wide range of training material is firmly based on experience to encourage the development of pragmatic skills. His unique style and experiences in competitive selling strategies for high-value sales propositions have resulted in his clients winning hundreds of millions of dollars of business, in highly competitive arenas.