Corporate professionals in every function

McKinsey noted in 2018 that 30% of tasks in 60% of jobs can be automated to promote cost savings, including office jobs with high volume and repetitive tasks. At the end of this course, you will have the foundation knowledge to understand where intelligent automation may impact your role in the future – and what skills you should invest in.

What will you learn?

Information processing and moving data between existing systems is a core part of everyday work today. After completing this course, attendees will have an understanding of intelligent automation, which applies artificial intelligence and automation technology to business processes, enabling organisations to do things cheaper, faster and better than ever before.

  • Explore two myths about automation (including the Terminator)

  • Understand what makes an intelligent automation platform

  • Know the key players in the automation software industry

  • Differentiate between different types of automation – Digital Process Automation (DPA) and Robotic Process Automation (RPA)

  • See the types of AI Models that process information

  • Find out how Digital Workers are put to work with human counterparts

  • Review dozens of Use Cases across departments and industries


  1. 1
    • 1.1 Myths & History

    • 1.2 Setting the Course Context

  2. 2
    • 2.1 Core Features

    • Gartner 2020 RPA Magic Quadrant

  3. 3
    • 3.1 Alphabet Soup Explained

  4. 4
    • 4.1 Services, Uses, Training & Mindset

    • 4.2 Bonus Rant - AI Future

  5. 5
    • 5.1 Digital Workers & Jobs

  6. 6
    • 6.1 User Interface Walkthrough

  7. 7
    • 7.1 World Economic Forum - 2025

    • 7.2 Future Of Jobs Report 2020

  8. 8
    • Links, etc

  9. 9
    • Intelligent Automation - Primer

Meet the expert ...

Automation, migration and integration expert

Tony Brooks

Tony is an automation, migration and integration expert, and has led many major corporate technology projects over the last 25 years, mainly working with enterprise-level large law firms. He is the CEO of FutureAbility, who are experts in intelligent automation, on a mission to reshape the practice of work for corporate teams.